Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Queen Elizabeth

Queen Elizabeth

June 16, 2024

5  out of  5
rating by Queen Elizabeth
"Pam has been an amazing help to me. I call with questions all the time and she is always there to assist with all the questions I have. She is such an asset to the team. I appreciate all the help she has provided me."
We responded:
"Our team is here with a click, call or text away to help with questions our customers may have. Thanks for recognizing Pam and the great feedback."
Profile photo of Katashia Mitchell

Katashia Mitchell

June 6, 2024

5  out of  5
rating by Katashia Mitchell
"Excellent Service"
We responded:
"We do our best! Thank you for the compliment."
Profile photo of Kim M

Kim M

March 16, 2024

5  out of  5
rating by Kim M
"Very friendly staff. They are very knowledgeable and have gone out of their way to help me when I needed it. Highly recommend."
We responded:
"Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you experienced friendly service during your visit. Providing exceptional customer service is always our top priority, and we are delighted that we were able to meet your expectations. We greatly appreciate your support and hope to have the opportunity to serve you again in the future. If there is anything else we can assist you with, please feel free to reach out to us. Thank you once again for your kind words!"
Profile photo of heather zickafoose

heather zickafoose

March 1, 2024

5  out of  5
rating by heather zickafoose
"Cindy is a one of a kind insurance rep! She save me 356 dollars a month with increasing our home owners coverage and that’s not even the best part! She took the time to explain to me the exact insurance I was getting along with going above and beyond to make sure that my family is covered the best we can be. Cindy showed me extreme kindness and impeccable customer service! I 100% recommend them for all of your insurance needs!"
We responded:
"Thank you Heather Cindy is certainly a great part of our team. We appreciate your business and kind words. We do our best in educating our customers to what they need and why. When it comes to car insurance and insuring your home more savings options than ever, but also gaps in coverage if you’re not careful. Welcome to State Farm we are always a click, text or call away for you."
Profile photo of Paul Dumond Jr

Paul Dumond Jr

January 17, 2024

5  out of  5
rating by Paul Dumond Jr
"Was very pleased with my experience. Cindy was extremely helpful and we signed our policy within hours from the time we requested the quote. Would recommend."
We responded:
"Paul we do our best to educate our customers on the coverage options matched to individual needs. Making it easier for customers to decide to move forward with us. Thank you for your business and positive feedback."
Profile photo of Jeff Demo

Jeff Demo

November 3, 2023

5  out of  5
rating by Jeff Demo
"Great people and good rates it's state farm"
We responded:
"Thanks Jeff. As a Team we do our best making car insurance affordable, tailored to each customer’s needs. "
Profile photo of alicia lopez

alicia lopez

September 9, 2023

5  out of  5
rating by alicia lopez
"Called yesterday to switch providers and found out that I could get auto insurance bundled with renters insurance through them for $50/month leas than I was getting with progressive! I was busy running errands all day and Cindy actually texted me to figure everything out so I was able to get everything taken care of while cleaning the house and grocery shopping! Awesome customer service! 10/10 recomend!"
We responded:
"Alicia, never a better time to work with an insurance professional to find a better value and service. We appreciate your positive feedback. Welcome to State Farm and our agency. "
Profile photo of Rudolph Skillman Jr

Rudolph Skillman Jr

July 13, 2023

5  out of  5
rating by Rudolph Skillman Jr
"I just signed up with State Farm thanks to Cindy! She was easy to talk to, knowledgeable & very helpful with the new changes. I will recommend her to anyone needing insurance."
We responded:
"Rudolph we appreciate you recognizing Cindy’s efforts and choosing our agency. Welcome to State Farm. Our entire team is available just a click or call away. "
Profile photo of Alex Qualman

Alex Qualman

July 1, 2023

5  out of  5
rating by Alex Qualman
"Great insurance agency!! Extremely friendly and good service. Great prices for everything you need."
We responded:
"Alex we do our best as a team of professionals working for our customers every step of the way. Thank you for your business an trust in our agency."
Profile photo of Melanie

Melanie

April 26, 2023

5  out of  5
rating by Melanie
"Cindy is absolutely AMAZING!!!!"
We responded:
"Melanie, Cindy certainly takes caring for our customers to the next level. As good service is hard to come by I appreciate you taking the time to recognize her. Thank you."
Profile photo of Ty's Home Maintenance

Ty's Home Maintenance

April 21, 2023

5  out of  5
rating by Ty's Home Maintenance
"Thanks for your help, very fast and was the cheapest price out of 5 different quotes."
We responded:
"Tyler we appreciate your business and positive feedback. We do our best to provide affordable auto insurance options in a timely manner to meet customers needs."
Profile photo of morgan stevens

morgan stevens

April 15, 2023

5  out of  5
rating by morgan stevens
"I called yesterday right before the nice weekend we’re about to have! I was trying to get coverage for my vehicle Brandon was great and helped me out! I realized I only had cash and had to run to the bank to put money on my card and he even offered to stay over on a day when it’s 70 degrees outside!! Great service I’m very happy with the experience, thank you!"
We responded:
"Morgan Thank you for the business and the 5 Star Review. We do our best to do business and remain flexible to meet our customers' individual needs. Rain or Shine our team will available to help with any of your Auto Insurance or Renter Insurance needs. Think Spring!"
Profile photo of troy betzold

troy betzold

March 31, 2023

5  out of  5
rating by troy betzold
"I've been with Monte for a few years now and have had nothing short of excellent service. Since day one they have made a point to reach out to see if I needed anything and have gone as far as to reach out to let me know about savings they have found for me. They truly are looking out for everyone."
We responded:
"Troy we appreciate your feedback and loyalty. We do our best to offer affordable Car Insurance and Home Insurance.Thank you for taking the time with us to review all your options for savings and protection. "
Profile photo of Heather Murphy

Heather Murphy

March 24, 2023

5  out of  5
rating by Heather Murphy
"Everyone here is so nice to work with. I got my quote back same day and since I was saving quite a bit of money I was able to switch to them quickly and easily. I would definitely recommend this office!!"
We responded:
"Shopping for Car Insurance can sometimes be a difficult process. We do our best to provide a personalized affordable insurance plan in a timely fashion. Welcome to our agency. We thank you for the business and great reviews."
Profile photo of Brandon Van Wormer

Brandon Van Wormer

March 20, 2023

5  out of  5
rating by Brandon Van Wormer
"Brandon was amazing got me in same day got me the best possible price for my car insurance! Super excited thanks again !!"
We responded:
"Brandon welcome to our agency. We understand our customers have busy lives and we strive to provide quick turnaround with individual Auto Insurance and Renter Insurance needs. Thank you for your feedback."
Profile photo of Stephanie Rohrer

Stephanie Rohrer

March 15, 2023

5  out of  5
rating by Stephanie Rohrer
"I have been with State Farm for renters insurance and auto insurance for a few years now. They have the best rates I have found. When it came time for us to get homeowners insurance they made the process so easy. Brandon was very friendly. He answered any questions I had and got everything completed quickly. I would highly recommend this agency to anyone looking."
We responded:
"Stephanie congratulations on your new home purchase. As a team we enjoy spending the time needed when transitioning from Renters Insurance to Home Insurance with our customers. So much to consider when making an investment in a home and protection options to consider. Thank you for your continued trust in our agency and positive feedback."
Profile photo of Bethany Bouza

Bethany Bouza

February 28, 2023

5  out of  5
rating by Bethany Bouza
"I’ve been with State Farm since 2017 and Monte and his team are amazing 🙌🏼 Cindy is my go to person and is beyond helpful! Whether that’s with savings or when I need to make changes to my policy, questions I have she is kind, caring and always in my corner!!! Thank you for being amazing I’ve never had this level of care with insurance and don’t hesitate to do service with them!!"
We responded:
"Bethany with Cindy’s experience she certainly is able to offer an extensive knowledge of insurance options. Along with caring to each customer’s need and changes life throws at them. We appreciate your business and trust in our agency. Thank you for the positive note and the time taken to recognize our team."
Profile photo of Carrie Sue Renner

Carrie Sue Renner

February 24, 2023

5  out of  5
rating by Carrie Sue Renner
"Great communication, easy to work with, and saved me money while INCREASING my coverage! I am very happy to be with State Farm. Brandon Kern got me rolling and made the process painless. I was just shopping around to compare rates and I would encourage you to just connect with them and get a quote. I was just looking for home but open to switching all of my insurance and they saved me money with very little hassle on my end."
We responded:
"Carrie thank you for your business and feedback. We do our best in bundling to offer all the discounts. This helps each customer afford the proper coverage keeping their individual needs in mind. Our team is just a click, text or call away with any questions you may have. "
Profile photo of Cody Bell

Cody Bell

February 14, 2023

5  out of  5
rating by Cody Bell
"Wonderful team that makes you feel truly taken care of. They're more than willing to answer any questions you may have on your policy and discuss your options in detail. They continue to maintain clear communication through the quoting process or during any changes you may need. Cindy and Monte have been a dynamic duo since they've had my policies in Hemlock and they never cease to come through for me when they're needed."
We responded:
"Cody we have enjoyed maintaining your business over the years. We have worked to assist with your insurance needs as they changed from college, marriage and home ownership. Thank you for the kind words and trust our agency. As your needs continue to change, will be here for you."
Profile photo of John Brockmiller

John Brockmiller

February 13, 2023

5  out of  5
rating by John Brockmiller
"I have been with State Farm, Monte wilder for a long time and would highly recommend him to anyone."
We responded:
"John it has been our pleasure working with you from major changes in coverages on your home owners insurance. As well in coverage on your life long dream cottage. Thanks for the recommendation and trust in our agency."
Profile photo of N Forfun

N Forfun

February 11, 2023

5  out of  5
rating by N Forfun
"The Wilder team at State Farm Monte Wilder are awesome! Pam was so pleasant to work with! She made our life so easy and helped us get our insurance to drop over $500 every 6 mos. Their customer service is out of this world! I would highly recommend the wilder team."
We responded:
"As insurance premiums increase our team does our best to find discounts and affordable insurance options for each customer’s needs. I’m thankful Pam was able to help in finding those savings on your insurance policies. Thank you for recommending our team."
Profile photo of Stacia Gessner

Stacia Gessner

February 9, 2023

5  out of  5
rating by Stacia Gessner
"This business has been taking care of me since I moved to Michigan years ago. Pam is the best! She is quick to find out information and send it to me/call me with updates. She keeps my insurance up to date. This agency will take care of you."
We responded:
"Stacia when I had the opportunity to get Pam back on our team I jumped all over it. We have had the opportunity to work together for years and am thankful for customers like you that appreciate her efforts. Thank you for your business."
Profile photo of Stacy Caldwell

Stacy Caldwell

February 7, 2023

5  out of  5
rating by Stacy Caldwell
"Cindy, Monte and Brandon…all my go-to people…all my vehicles and homes…great, wonderful and always there for me…been with them over 10 yrs..will never go anywhere else.."
We responded:
"Stacy we are all fortunate to be working together to help customers like you. With the fast pace today it certainly takes a great team and customers like you to make it all come together. Thank you for your continued trust in our agency."
Profile photo of Christiana Parsons

Christiana Parsons

February 1, 2023

5  out of  5
rating by Christiana Parsons
"Brandon was very fast on my quote and very professional. Glad I switched to State Farm"
We responded:
"Christiana, Brandon has been a great addition to our team. He is dedicated to on boarding new customers to provide personalized services tailoring insurance needs to each customer. Thank you for your business and positive feedback."
Profile photo of Dan Bryant

Dan Bryant

February 1, 2023

5  out of  5
rating by Dan Bryant
"GREAT customer service! Always on top of everything that is changing! I couldn't ask for a better agent!"
We responded:
"Dan thank you for acknowledging our team with your positive customer service experience. Sometimes Auto Insurance and Home Insurance can be difficult. We do our best at making it a smooth transition. Thank you for your business."